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Paolo Dal Bo's avatar

In the past years internet speed and computing power have increased exponentially, however webpages instead of becoming faster to load they became heavier. More capacity translated into more innovation. Moreover there are many portals where you can build your own webpage without coding. This has not reduced the need for IT-skilled people or marketing specialists.

AI is going to further increase the need for software, not eliminate it.

First, AI lowers the barrier to building digital products. When more people can create software, the total amount of software increases, not decreases. Just as website builders led to millions of new websites rather than fewer developers, AI will likely lead to an explosion of applications, tools, and micro-SaaS products that still require infrastructure, integrations, monitoring, and management.

Second, AI systems themselves are software services. Companies will need platforms for model orchestration, data pipelines, evaluation, security, compliance, and workflow automation. This means new layers of SaaS: AI copilots, data platforms, observability tools, agent frameworks, vertical AI applications, and integration platforms.

Third, when technology becomes easier to build, competition increases. This raises the importance of distribution, branding, analytics, and customer management. In practice, that means more demand for SaaS tools such as CRM, marketing automation, analytics, product analytics, and collaboration platforms.

Finally, as organizations adopt AI, workflows become more complex rather than simpler. Companies will need systems that coordinate humans, AI agents, and data across departments. This coordination layer is precisely what SaaS platforms provide.

For these reasons, AI may shift the type of SaaS that is valuable, but it is unlikely to eliminate the category. Historically, every major increase in computing capability has expanded the software ecosystem rather than shrinking it, and AI is likely to follow the same pattern.

Brian from A Bittensor Journey's avatar

I'm also skeptical of the SAAS-pocalypse. A vibe-coded Lovable app spun out on a weekend is not going to replace a CRM for an SMB even if it is infinitely cheaper, they are outsourcing the maintenance and security so they can focus on their edge. You've got me thinking on cloud infrastructure again, so many roads seem to lead to this bottleneck. Great piece Agisilaos.

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